Frequently Asked Questions - Food to Go

On our FAQs page, you'll find answers to some of the most common questions about Food to Go's delivery services in Welland, Ontario. From details about our Express Delivery and Scheduled Delivery options to Corporate Catering services, we've got you covered. Learn how our professional team ensures timely and reliable food delivery.

What areas do you deliver to?

     We deliver to Welland and its surrounding areas. Please contact us to confirm if we deliver to your specific location.

 

How do I place an order?

     Please contact one of our affiliated restaurants 

 

Is there a delivery fee?

     Yes, a nominal delivery fee is applied to each order, based on your location.

  • $8  Welland
  • $10 Dain city/New Thorold (Kottmeier/Merritt)
  • $12 Fonthill
  • $13 Cooks Mills
  • $18 Wainfleet/Port Robinson
  • $22 Port Colborne 

 

 

What are your delivery hours?

  • Sunday - Thursday 11AM - 11PM
  • Friday / Saturday 11AM - 12AM

 

What payment methods do you accept?

     We accept cash payments only at this time 

Can I schedule a delivery in advance?

     Absolutely! Our Scheduled Delivery service allows you to choose a specific date and time for your order.

How do you ensure food quality during delivery?

     We use insulated and temperature-controlled containers to maintain food quality during transport.

 

What if there is an issue with my order?

     Please contact our customer service immediately, and we will resolve the issue promptly.

Contact Us

Have more questions or need assistance with your order? Our team is here to help.